Privacy Policy

Rajihooks.com ("we," "us," or "our") deeply respects your privacy and is fully committed to protecting your personal data. This comprehensive Privacy Policy details exactly how your personal information is collected, used, and shared when you visit or make a purchase from our website, and explains your privacy rights and how the law protects you.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. We continually update our privacy practices to remain compliant with global data protection regulations.

1. Information We Collect

We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: includes payment card details (processed securely by our third-party payment gateways; we never store full credit card numbers on our servers).
• Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons, tags, and scripts) to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the operation of our website (e.g., enabling you to log into secure areas or use a shopping cart).
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept strictly necessary cookies, you may not be able to use portions of our website, including the checkout functionalities.

3. How We Use Your Information

We use the Order Information collected to fulfill any orders placed through the Site (processing payments, arranging shipping, and providing invoices). Additionally, we use this information to:

• Manage our relationship with you, including communicating directly with you regarding your orders, account, or inquiries.
• Screen our orders for potential risk or fraud, and to keep our website secure.
• Administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance).
• Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (only if you have opted in).

4. Sharing Your Personal Data

We share your Personal Information only with trusted third parties necessary to help us run our store. For example, we use WooCommerce to power our online store and secure, encrypted third-party payment gateways to process your transactions safely.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our lawful rights.

5. Behavioral Advertising & Do Not Track

As described above, if you have opted in, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track (DNT) signal from your browser, as there is currently no consistent industry standard for responding to these signals.

6. International Data Transfers

Our website is operated in India, and the third-party platforms we use (such as hosting and payment gateways) may be located globally. This means that your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure that appropriate safeguards are in place when data is transferred internationally.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. All payment transactions are encrypted using SSL technology. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take immediate steps to remove that information from our servers.

9. Your Data Privacy Rights

Depending on your location, under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data (the "right to be forgotten").
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

11. Changes to This Privacy Policy & Contact

We may update our Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date".

If you would like to exercise any of your privacy rights, request access to your data, or if you have any questions about this Privacy Policy, please contact our Data Privacy team at support@rajihooks.com.