Cancellation Policy

At Rajihooks.com, we strive to process and dispatch orders as quickly as possible to ensure fast delivery times. We understand that you may occasionally change your mind or make an error after placing an order. Please read our cancellation guidelines below.

1. Pre-Shipping Cancellation

You are free to cancel your order for a full, immediate refund at any time before the order has been shipped from our facility. As long as the package has not been handed over to our shipping partners, your cancellation will be approved unconditionally and without any fees.

2. How to Cancel

To cancel an order, please contact our support team immediately at support@rajihooks.com with the subject line "CANCELLATION REQUEST - Order #[YourOrderNumber]". Because our fulfillment team works quickly, we strongly recommend reaching out within 12 hours of placing the order.

3. Order Modifications

If you simply need to change the shipping address, contact phone number, or modify the items in your order (rather than canceling it entirely), please follow the same process and email us immediately. We can easily make modifications as long as the order has not yet entered the shipping phase.

4. After Shipping Has Occurred

Once you receive an email confirmation stating that your order has been dispatched or shipped, the order can no longer be cancelled. The logistics process is already underway, and the package is out of our direct control.

If you still wish to return the item after it has shipped, you will need to wait for the package to arrive at your address, and then follow the instructions outlined in our standard 7-Day Return Policy.

5. Cancellations by Rajihooks

Rajihooks reserves the right to cancel any order without prior notice under certain circumstances, including but not limited to:

• The item becomes out of stock or discontinued after the order is placed.
• Our fraud detection systems flag the order as high-risk or potentially fraudulent.
• There was an obvious pricing or product description error on our website.

If we cancel your order, you will be notified immediately via email, and a full refund will be issued to your original payment method, adhering to our standard 5-7 day refund processing timeline.